Join our team at Oboz as our Sales Analyst based in our friendly Bozeman Montana office.

  • BCorp Certified- We care about the trails & we wear our footwear.
  • Join us as we continue to grow our brand globally!
  • Great work environment with amazing office perks- ask us for more details.

Company Overview

Obōz is a hiking footwear brand founded in 2007. Our home, Bozeman, Montana, is an outdoor adventurer’s paradise and is what motivates us to lace up daily to explore the 18 million acres of Greater Yellowstone Ecosystem that surround us. Bozeman also inspired our name: Outside + Bozeman = Obōz.


About the role…
The role of Dealer Service Representative, reporting directly to our Dealer Service Manager based in our office in Bozeman, Montana. This role ensures accurate processing, fulfillment, and management of orders while working closely with our retail partners, Sales Representatives and internal teams to communicate and execute changes quickly and clearly supporting smooth operations and strong, service-driven partnerships.
 

Day to day responsibilities include:
  
Brand and Product

  • Embody the brand – be True to the Trail
  • Through brand, Shoe 101 and other training – understand our brand values, core product, what makes our footwear unique.
  • Product Knowledge: Understand the product line architecture, end use, and fit well enough to make recommendations to Dealers and Consumers.

  
Systems and Process

  • Develop expertise in Dynamics 365 and approach each process with curiosity and a mindset focused on efficiency, accuracy, and continuous improvement.
  • Maintain accurate records in the ERP system, ensuring data integrity across all reporting and transactions.
  • Process and manage wholesale retailer orders and returns with accuracy and attention to detail, from entry through fulfillment.
  • Monitor inventory availability to proactively communicate delays, substitutions, or fulfillment adjustments.
  • Manage and ensure compliance with specific account vendor guidelines, including routing guide, value added services, RFID labeling, and other specifications
  • Work with finance team on securing credits, adjusting and resolving invoice issues.
  • Coordinate with internal teams (Sales, Operations, Logistics, Marketing, Product and Finance) to ensure smooth order execution
  • Leverage ERP, Excel and PowerBI reporting tools to generate reports for dealers, sales reps, and internal teams
  • Continuously look for ways to improve processes and implement new processes to maximize efficiency

Dealer Services

  • Develop strong working relationships with wholesale retailers, key accounts, EDI partners and Sales Representatives by understanding their unique needs and adapting to their preferred communication styles – ensuring seamless collaboration and effective support that strengthens partnerships.
  • As the direct connection to our retailers, partner with the internal sales team by proactively sharing updates and information.


About you…

  • Proficiency in Excel, Microsoft Office suite
  • Experience with Dynamics 365 or other ERP system
  • Stellar interpersonal, written and verbal communication skills
  • Tenacity, Team player and Customer Service mentality
  • Detail-oriented
  • Always Learning
  • Passion for the outdoors
  • Bachelor’s degree in business, B.A. in Business or related field
  • Minimum 3 years’ experience in a Customer Service role


How to apply…
Obōz has a small but growing family-feel team. We care about our customers, the outdoors and each other. We love the outdoors and are passionate about doing the right thing for a more sustainable world for us all to share. Are you in? Obōz is committed to a diverse, equitable and inclusive workplace. Please apply here.