You have 2 convenient ways to return or exchange.
1) Return or exchange in-person with Happy Returns - START HERE:
- Refund initiated immediately upon drop-off
- Thousands of locations nationwide
- No need to box your items
- Start your return online here to receive a QR code for a contact-free drop-off
2) Return or exchange via mail - START HERE:
- Start your return or exchange online to receive a mailing label to box and ship your items
- You will receive an email when your return is received and your refund has been processed.
- Please allow for you 7-10 days for your refund to be initiated
Making a Return
- Returning Oboz Footwear is easy. We offer returns for refund on www.obozfootwear.com.
- If you would like to return an item purchased on www.obozfootwear.com, please start your return through our returns portal here within 30 days of your item’s arrival date.
- Items must be returned in new and unused condition, with all original packaging.
- Oboz Footwear reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Contact us if you have any questions regarding your return at email@example.com or 406-522-0319 Monday–Friday, 9am–5 pm Mountain Time (not including public holidays).
Final Sale Items
- Items listed as "Final Sale" are not eligible for return. This includes, but is not limited to, all Sale items and Gift Cards.
Returned to Sender/Refused Packages
- Orders refused or deemed undeliverable by the shipping carrier will be returned to our warehouse. All packages returned to our warehouse will be treated as returns. We will return the items to stock for refund.
Defective Items/Warranty Returns
- If you are returning a defective product that has been used, the product will be evaluated once we receive it. If deemed defective, we will issue a replacement. Click here for more information on warranty returns.
- Due to COVID-19, our warehouse is taking extra precautions which may result in delays. Additionally, some shipping carriers are experiencing delays that are causing return packages to not reach our warehouse within the typical timeframe. If you have any questions about the status of your return, please contact us.
Extended Holiday Returns
- If an order is placed on or after Friday, October 23, 2021, it will be eligible for a return until January 15, 2022, or within 30 days from the arrival date, whichever comes later.