Customer Service Representative
This role will help our customers find the best pair of footwear to purchase for their planned activities, works to resolve customer issues or complaints, and processes warranty claims.

“True To The Trail” encapsulates how we treat our people and our broader community. This includes continuing to expand our view and create an environment that is more open and inclusive.

We know this trail is long and will have many peaks, valleys and summits to navigate. The Oboz 2024 Inclusion, Diversity, Equity, and Access Year-End Report includes the steps we have taken thus far as we work toward reaching the first summits. We look forward to sharing our progress as we head down the trail.

It’s a mindset that grounds us in what’s most important: doing things the right way. We want our employees to reflect the diverse viewpoints and experiences of the customers we serve. To accomplish this, we strive to create an inclusive work and business environment where our employees, our users, our partners and anyone else feel welcomed, respected and valued.

Creating joyful and unbiased outdoor experiences, whether from our offices or while out on trails, is our responsibility. We have fun with each other, while supporting and providing tools and encouragement when faced with challenges.

Our employees embody our values of responsible living.

Oboz is honored to have been selected as honorable mention in Outside's Best Places to Work in 2023! Oboz has now been selected as part of Outside's Best Places to Work for the last 4 years!

Oboz has a small but growing family-feel team. We are collaborative and thrive on cross-functional relationships. We care about our customers, the outdoors and each other. Our office is relaxed and non-conventional with a dog-friendly culture. We love the outdoors, and are passionate about doing the right thing for a more sustainable world for us all to share. We are proud of our amazing brand and we aspire to create the best and most comfortable footwear in the world so everyone can enjoy the outdoors with us. We want to share our success with other passionate people who enjoy working in a fast-paced industry and share our company values.

Being true to our people is one of the four points of our true to the trail compass. We’ve made some big strides in that internally this year, and we’re looking forward to pushing further down this path.

Many of our team members volunteer on community or industry boards. President Amy Beck sits on the Conservation Alliance Board and is a mentor for the Outdoor Industry Association’s leadership program. Megan Shiverdecker, B2B Specialist, and Martijn Linden, Head of Brand and Product Strategy, are board members of Southwest Montana Mountain Bike Association (SWMMBA). SWMMBA aims to foster an engaged and passionate mountain-bike community for all levels of bikers throughout southwest Montana. Pete Duncan, E-Commerce Specialist, is on the ambassador board for Bridger Ski Foundation.

As well as amazing footwear benefits and awesome folks to work with, Oboz offers a competitive compensation and benefits package including medical, dental and vision, 401k retirement and paid time off.